First Step Community Recovery Center (First Step CRC) is a medical-model residential treatment facility designed to serve individuals with a primary diagnosis of Substance Use Disorders (SUDs). Our approach is rooted in evidence-based care and compliance with Wisconsin Department of Health Services (DHS) standards.
Our Facility
Capacity
65 beds
Location
Centrally located at 2819–2835 North 32nd Street, Milwaukee, WI 53210
Certifications
DHS 75.53 (Transitional Residential Treatment Service)
DHS 75.54 (Medically Monitored Residential Treatment Service)
Licensure
Compliant with DHS 83 for residential care facilities.
Our Model
First Step CRC represents a critical innovation in addiction treatment:
Integrated Medical Care
We provide comprehensive medical services integrated with residential substance use disorder treatment to support each individual's overall health and engagement in recovery.
Psychoeducation and Counselling
By integrating medical care with counseling and recovery programming, individuals are able to engage in treatment while addressing co-occurring health needs that may otherwise interfere with participation and progress.
First Step's treatment programs are fully aligned with the American Society of Addiction Medicine (ASAM) Criteria, which guide best practices for addiction treatment nationwide.
ASAM requires assessment across six dimensions:
Acute Intoxication and/or Withdrawal Potential
Biomedical Conditions and Complications
Emotional, Behavioral, or Cognitive Conditions and Complications
Readiness to Change
Relapse, Continued Use, or Continued Problem Potential
Recovery/Living Environment
Integrated Treatment Approach
First Step addresses all six ASAM dimensions through an integrated model of care that combines medical and behavioral health services within the residential treatment setting.
Medical & Health Support (Dimensions 1 & 2)
Our clinical team addresses acute and ongoing health needs, including biomedical conditions, medication management, and overall physical health. This support helps individuals remain engaged in treatment and reduces barriers to participation.
Counseling & Recovery Services (Dimensions 3-6)
At the same time, individuals participate in structured counseling, psychoeducation, and recovery programming that address emotional, behavioral, and environmental factors related to substance use.
Whole-Person Care
By addressing medical, psychological, and social needs together, First Step supports individuals in actively engaging in treatment and building a foundation for sustained recovery.
Our Mission
To reduce relapse, improve treatment engagement, and promote sustained recovery by addressing both medical and psychosocial needs in a structured, compassionate environment.

